shipping and order processing


  image of boxes and a packing tape dispenser

1). Confirmation of your order.

We keep you up to date with the progress of your order. We'll email you a confirmation right after we receive your order (depending on the time of day this can anywhere up to a couple of minutes to come through, but usually it's instantaneous). Upon dispatching your order we'll send a further confirmation complete with tracking details if applicable. If your parcel is travelling with DPD or Evri, you'll also receive a separate notification from them.


photo of a keyboard with a key having the words "free delivery"                     photo of a keyboard with a key having the words "fast delivery"


2). Dispatching your order.


image of the Union Jack flag  UK delivery options

Most orders are dispatched the same day or within 24 hrs of your payment being received (excluding weekends). At the checkout you will be given two UK shipping options:

Weekend delivery. DPD now deliver to many domestic addresses on Saturdays but it's not guaranteed. They don’t deliver to business addresses on a Saturday. 

At the checkout you can specify a different delivery address. Most of the packages are too large to fit through a letterbox and if you are at work during the day or going on holiday, you might consider having your goods delivered to a different address where someone can take your parcel during the day.

NOTE: If an item is being sent 1st class post, it doesn't always mean it will be dispatched the very same day you place an order.

* Unfortunately there has to be some exclusions to "free UK delivery". Couriers see parts of the UK a license to make extra money. The postcodes below have a £10 surcharge added (we don't make any money from shipping costs).

Postcode surcharge areas:


AB10-AB56, TR21-TR25, FK17-FK22, G83, HS1-HS9, KA27-KA28, KW1-KW28, PA20-PA99.

photo of the EU flag  EU delivery

We can ship most orders to Western Europe (Spain, France, Germany, Ireland, Italy, Portugal, Belgium, Austria, etc) for  £14.99  (3-5 day service). 

image of the flag of scandinavia  Scandinavian delivery

Shipping to Norway, Sweden and Finland costs £19.99 (5 day service).

 Flag of the USA USA

Sorry we don’t ship to the USA. The main reason is that electrical goods won’t work in the US (the UK uses 240v and the US uses 110v). Also, shipping cleaning fluids across the Big Pond is very expensive.

image of the world as a globe for world wide shipping from Best Ultrasonic Cleaners  Worldwide delivery.

Please email us for a shipping quotation to your country:

All prices are shown in UK Pounds.

VAT / TAX is not charged on sales outside of the UK. However, local taxes or import duty for overseas customers might be applied in your home country.

 3). Delivering your order.

Once you place your order online, we aim to ship all orders on the same day (Monday - Friday). For larger / heavier items we use UPS or DPD. These services email tracking information. For smaller items (1 litre bottle of cleaning fluid, we use Royal mail 2nd class (2-3 day service).

DPD - 1 hour delivery window

If your order is sent via DPD, they will email you regarding the status of your delivery. The email will be sent on the morning of delivery and will confirm a one hour window during which DPD will attempt delivery. 

Tracking your order.

If your order has been sent by Courier (DPD or TNT) we will provide you with a tracking reference in your dispatch notification email, alongside notification of which Courier we have used. Should you have lost your tracking details or notification email, don't worry. Simply drop us an email or call us on one of the numbers at the top of the page. If your order has been sent by Royal Mail post then unfortunately we are unable to track it.

NOTE: If you have ordered an ultrasonic cleaner + cleaning solution, these items are dispatched separately, so don't be alarmed if one item arrives before the other.

Delivery problems or product support & advice.

If you have any issues with your delivery, or any questions or queries, don't hesitate to contact us.

button with DK sonic phone number: 01422 810112