DPD (optional) Next Day delivery (£3.99) cut-off time is 15.00 (Mon - Thurs)

shipping and order processing

 

  image of boxes and a packing tape dispenser

Order confirmation.

We'll immediately email confirmation when we receive your order. Upon dispatch, we'll send an update. If your parcel is travelling with DPD or Evri, you'll also receive a separate notification from them with tracking (DPD / Evri required).

Dispatching your order

 

image of the Union Jack flag 

.UK delivery options

Orders placed before 15.00 are dispatched the same day (excluding weekends). At the checkout you will be given two UK shipping options:

Weekend delivery

DPD now deliver to many domestic addresses on Saturdays but it's not guaranteed. They don’t deliver to business addresses on a Saturday. 

At the checkout you can specify a delivery address. If you work during the day or are going on holiday, consider having your goods delivered to a different address where someone can take your parcel during the day.

* Unfortunately there are some exclusions to "free UK delivery". Couriers see some areas of the UK as a license to make extra money (we don't make any profit from shipping charges). The postcodes below have a £10 surcharge added

Postcode surcharge areas:

BT, IV, GY, JE, ZE, IM, PH.

AB10-AB56, TR21-TR25, FK17-FK22, G83, HS1-HS9, KA27-KA28, KW1-KW28, PA20-PA99.


photo of the EU flag  EU delivery

We can ship most orders to Western Europe (Spain, France, Germany, Ireland, Italy, Portugal, Belgium, Austria, etc) for  £14.99  (3-5 day service). 

image of the flag of scandinavia  Scandinavian delivery

Shipping to Norway, Sweden and Finland costs £19.99 (5 day service).
 

 Flag of the USA  USA

Sorry we don’t ship to the USA. The main reason is because UK /  EU electrical goods won’t work in the USA (the UK uses 240v and the USA has 110v). Also shipping cleaning fluids across the Big Pond is very expensive and full of customs hurdles to jump navigate.

image of the world as a globe for world wide shipping from Best Ultrasonic Cleaners  Worldwide delivery


Please email us for a shipping quotation to your country: info@dkultrasonic.co.uk


Delivery

If your order is sent via DPD, they will email you with the status of your delivery. The email will be sent on the morning of delivery and will confirm a one hour window during which DPD will attempt delivery. 

Tracking

If your order is shipped with DPD you'll get a tracking number by email or text (app required). This will be normally be sent on the morning of delivery and will confirm a one hour "window" during which DPD will attempt delivery. 

NOTE: If you have ordered an ultrasonic cleaner + cleaning solution, these items are sometimes dispatched separately, so don't be alarmed if one item arrives before the other.

Support

If you have any issues with your delivery, or any queries, don't hesitate to contact us.
 

button with DK sonic phone number: 01422 810112